Our theatre performances are currently held at the Ellie Eaton Theatre at Claremont Showground, with vehicle and pedestrian access via Gate 1.

Our Puppet Playtime sessions and other community engagement activities continue to take place at our Fremantle location: 1 Short Street, Fremantle.

Please check the event listing or your booking confirmation to confirm the location of your event. If you’re unsure, feel free to call us on 9355 5044 before attending.

Our special sensory-friendly relaxed performances are perfect for people who may find a traditional theatre experience a little overwhelming. Our main doors open at 9am, so families can spend time together exploring our foyer, puppet display, and sensory activities. Our reduced booking capacity for the ‘relaxed show’ ensures lots of room to get comfy and relaxed for the show. Soft house lights remain on throughout the performance. Our friendly team are on hand to welcome you and help make the visit a truly special day out for your family.

Visiting the theatre for the first time and not sure what to expect? Check out our social story for everything you need to know!

There are no printed tickets issued for our productions. If you provide an email address at the time of booking you will receive a booking confirmation email, including a confirmation number. Use your confirmation number or name and booking details to check in at box office up to 45 minutes before the performance time. You will be issued a slap band at the box office which will be collected by the usher when you enter the theatre.

We kindly ask that you help us keep our theatre a pleasant and comfortable space for everyone by keeping food and drinks (except for bottled water) outside the theatre. We want your experience to be the best it can be and truly appreciate your understanding and cooperation. Thank you!

Box office opens 45 minutes prior to the performance time. We encourage all guests to arrive at least 20 minutes prior to the start of the performance, to allow time to, explore our foyer activities, use the bathroom, and find a seat in the theatre without feeling rushed.

As a family-friendly theatre, we understand that sometimes you may need to step out during a performance. If this is the case, one of our friendly ushers will help you re-enter the performance at an appropriate time.

Latecomers may be admitted to the theatre at an appropriate time during the performance, but please note that seating is on a first-come, first-served basis. If you’re in a group of 5 or more and you’re late, it might be tough for us to seat you all together.

Please keep in mind that a bright screen in a dark theatre can be distracting for both the performers and the guests sitting around you. We ask that you turn off your phone or put it on flight mode before the show starts to avoid any unexpected buzzing during the performance.

Onsite parking is readily available and absolutely free at the Ellie Eaton Theatre, Claremont Showground, Claremont. Vehicles and pedestrians should enter via Gate 1.

The Claremont Showground is also conveniently located within walking distance from Claremont Train station. To plan your journey visit the Transperth website.

All bookings incur a $4.95 booking fee. This booking fee covers our e-ticketing services including secure booking charges and associated credit card and bank fees.

Unless a show or performance is cancelled, we are unable to provide a refund. We follow the Live Performance Australia Ticketing Code of Practice. Please refer to our Terms and Conditions.

Ellie Eaton Theatre:

We have allocated accessibility seating for wheelchairs, walkers and other mobility aids. There is a clearance of 950 mm to access this seating and all ramps at our theatre are 1000 mm (1 metre) wide.

There are 2 accessible bathrooms at the theatre and allocated parking bays.

Fremantle Venue: 

Our Fremantle venue is accessible for wheelchairs, walkers and other mobility aids. There is a universal access bathroom facility at the venue and parking information can be found at HERE  

Bookings: 

All bookings can be made via our website or over the phone. If you have any questions regarding access and inclusion please phone 08 9335 5044  to speak with a member of our team.

To find out more about accessibility please head HERE.

Prams are not permitted to enter the theatre, please leave prams in the theatre foyer.

At Spare Parts Puppet Theatre, we are committed to providing the best possible experience for our valued patrons.

We understand that there might be instances where you have concerns or complaints that need to be addressed. If you would like to make a complaint, please refer to our Customer Feedback and Complaints Procedure.

If you have more general feedback, all ticket buyers are sent a brief survey after they attend our performances, which we encourage you to fill out.

Promo-codes will need to be entered at the ticket selection step before proceeding to payment. Once you have selected your date and time, you will see a yellow box titled “do you have a promo code”. Click on this box and a type in your promo-code. Once successfully applied, the discounted tickets will appear in the list of tickets allowing you to select before proceeding to payment.

If you are still having troubles please contact us.

Yes, the theatre has air-conditioning and heating.